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No. You can start a request yourself, for free, with no attorney involved. A lawyer is only useful if you also need legal advice about the underlying case. For the request itself, the document that helps most is the relevant court paper (such as an expungement, sealing, or dismissal order) when one exists.

Yes. A family member can raise a correction or removal on someone’s behalf, which is common when the person named is hard to reach or overwhelmed. Tell us your relationship and what you are asking us to look at. For the wider how-to of finding and helping someone after an arrest, our family-help guide is the better starting point.

It depends on the situation, but the most useful items are a government photo ID to confirm identity and any court document showing the outcome, such as an expungement or sealing order, a certificate of dismissal, or an acquittal. The removal page lists exactly what to include so your request can be reviewed without a back-and-forth for missing paperwork.

For a general question, you will simply get a reply. For a removal or correction request, we confirm receipt within two business days, so if you have not heard anything after that window, check your spam folder and then resend. Keeping the original message or any reference number we send makes any follow-up faster.

We explain the reason, and most denials come down to missing documentation rather than a final no. If a request is incomplete, you are welcome to resubmit with the documents that were missing. If circumstances later change (for example, a case that was pending is then dismissed), you can ask us to review the record again.

No. Reviewing and, where warranted, removing or correcting a record is always free, and we will never call, email, or message you asking for payment to take a listing down. If anyone claiming to be us asks you to pay a fee to remove your record, treat it as a scam and report it to us so we can look into it.